FAQ

Frequently Asked Questions

Everything you need to know about Prema Sutra, our Ayurvedic herbal food supplement designed to support vitality, emotional wellness, and holistic balance.

📋 General Product Information

What is Prema Sutra?

Prema Sutra is an Ayurvedic herbal food supplement formulated using traditional Ayurvedic principles to support vitality, emotional wellness, confidence, and overall balance. It is designed for individuals who value mindful living and holistic wellness.

What type of product is Prema Sutra?

Prema Sutra is classified as an Ayurvedic herbal food supplement. It is not a medicine, drug, or pharmaceutical product and is not intended to diagnose, treat, cure, or prevent any disease.

Is Prema Sutra an Ayurvedic product?

Yes, Prema Sutra is formulated based on traditional Ayurvedic wellness principles and uses botanical ingredients rooted in Ayurvedic tradition. It follows the holistic approach of supporting body-mind balance naturally.

What makes Prema Sutra different from other supplements?

Prema Sutra is designed with a holistic wellness philosophy that emphasizes natural balance over quick fixes. Unlike products that rely on artificial stimulants, Prema Sutra works gently with your body's natural rhythms to support long-term vitality and emotional wellness.

Is Prema Sutra a medicine or treatment?

No, Prema Sutra is not a medicine or treatment. It is an Ayurvedic herbal food supplement designed to support general wellness and is not intended to replace medical advice or treatment for any health condition.

Who manufactures Prema Sutra?

Prema Sutra is manufactured by S.B. Pharmaceutical Laboratories in Kochi, Kerala, India, and marketed by Ovalz Professional India Private Limited. All manufacturing follows strict quality control standards.

What is the philosophy behind Prema Sutra?

Prema Sutra is rooted in the Ayurvedic principle of balance—harmony between body, mind, and spirit. Our philosophy emphasizes mindful living, natural wellness support, and long-term holistic balance rather than instant or artificial results.

Is Prema Sutra suitable for modern lifestyles?

Yes, Prema Sutra is specifically designed for individuals navigating the demands of modern life. It supports your body's natural ability to manage stress, maintain energy, and restore balance in today's fast-paced world.

What does the name "Prema Sutra" mean?

"Prema" means love and "Sutra" means thread in Sanskrit. Together, Prema Sutra represents the weaving together of ancient Ayurvedic wisdom and modern mindful living—threads of love, balance, and holistic wellness.

What areas of wellness does Prema Sutra support?

Prema Sutra is designed to support natural energy levels, stress management, mental calmness and focus, emotional balance, and overall rejuvenation as part of a holistic wellness approach.

🌿 Ingredients & Formulation

What kind of ingredients are used in Prema Sutra?

Prema Sutra is formulated with carefully selected botanical herbs rooted in traditional Ayurvedic wellness practices. Each ingredient is chosen for its role in supporting natural balance and holistic wellbeing.

Are the ingredients Ayurvedic?

Yes, the ingredients used in Prema Sutra are based on traditional Ayurvedic herbal knowledge and have been used in wellness practices for centuries to support vitality and emotional balance.

Are the ingredients natural?

Yes, Prema Sutra uses natural botanical ingredients sourced with integrity and respect for traditional Ayurvedic principles. We prioritize quality and authenticity in our ingredient selection.

Is Prema Sutra vegetarian?

Please refer to the product label for specific dietary information. We maintain complete transparency in our ingredient disclosure and labeling practices.

Does Prema Sutra contain artificial stimulants?

No, Prema Sutra does not contain artificial stimulants. Our formulation is designed to support natural energy and vitality through gentle, holistic botanical support rather than temporary artificial boosts.

Does Prema Sutra contain preservatives or harmful chemicals?

Prema Sutra is formulated following traditional Ayurvedic principles and manufactured under strict quality standards. For detailed ingredient information, please refer to the product label or contact our customer support team.

Where can I find the complete ingredient list?

The complete ingredient list is clearly printed on the product label in compliance with FSSAI regulations. We maintain full transparency in our ingredient disclosure.

Are the ingredients tested for quality?

Yes, all ingredients undergo quality testing as part of our manufacturing process. We follow strict quality control protocols to ensure safety and consistency in every batch.

Is Prema Sutra gluten-free?

For specific allergen information including gluten content, please refer to the product label or contact our customer support team at support@premasutra.in.

Does Prema Sutra contain any animal-derived ingredients?

Please check the product label for complete ingredient information. We maintain transparency in all our formulations and clearly list all ingredients used.

Are the herbs used in Prema Sutra organic?

We source high-quality botanical ingredients following traditional Ayurvedic standards. For specific sourcing details, please contact our customer support team.

Does Prema Sutra contain caffeine?

Prema Sutra does not rely on caffeine or artificial stimulants. Please refer to the product label for complete ingredient information.

💊 Usage & Consumption

How should Prema Sutra be taken?

Take 1 capsule at night when needed. For best results, use consistently as part of a balanced lifestyle that includes proper rest, nutrition, and stress management.

When is the best time to take Prema Sutra?

The recommended time is at night. Taking it before bed allows the Ayurvedic herbs to work gently with your body's natural rhythms during rest and rejuvenation.

Can Prema Sutra be taken daily?

Prema Sutra is designed to be taken when needed. Consistency is important for supporting natural balance, but always follow the recommended usage guidelines and consult a healthcare professional if you have concerns.

Can Prema Sutra be taken with food?

Prema Sutra can generally be taken with or without food. However, for specific guidance based on your individual needs, please consult the product label or a healthcare professional.

Can Prema Sutra be taken with water?

Yes, Prema Sutra capsules should be taken with water for easy consumption and proper absorption.

Can Prema Sutra be taken with other supplements?

If you are taking other supplements or medications, we recommend consulting a healthcare professional before using Prema Sutra to ensure there are no interactions or contraindications.

What happens if I miss a dose?

If you miss a dose, simply continue with your regular schedule. Do not double the dose to make up for a missed one, and maintain consistency for best results.

Can I take more than the recommended amount?

No, please do not exceed the recommended dosage. Taking more than suggested will not provide faster results and may not be safe. Always follow the usage instructions on the label.

How long should I continue taking Prema Sutra?

Prema Sutra is designed for ongoing wellness support as part of a balanced lifestyle. The duration of use depends on your individual wellness goals, but consistency is key for supporting natural balance over time.

Can I take Prema Sutra on an empty stomach?

While Prema Sutra can generally be taken on an empty stomach, individual tolerance may vary. If you experience any discomfort, try taking it with a light meal or consult a healthcare professional.

Should I take Prema Sutra before or after meals?

Prema Sutra can be taken before or after meals based on your preference. The recommended time is at night, regardless of meal timing.

Can I open the capsule and mix it with food or drinks?

For optimal effectiveness, we recommend taking the capsule whole with water. If you have difficulty swallowing capsules, please consult a healthcare professional for guidance.

🛡️ Safety & Eligibility

Is Prema Sutra safe?

Prema Sutra is manufactured under strict quality control standards and follows FSSAI regulations. However, individual responses may vary, and we recommend consulting a healthcare professional before starting any new supplement, especially if you have existing health conditions.

Who should avoid using Prema Sutra?

Pregnant women, nursing mothers, individuals under 18, and anyone with existing medical conditions or taking prescription medications should consult a healthcare professional before using Prema Sutra.

Can pregnant women use Prema Sutra?

Pregnant women should not use Prema Sutra without consulting their healthcare provider. It is essential to seek medical advice before taking any supplements during pregnancy.

Can nursing mothers use Prema Sutra?

Nursing mothers should consult a healthcare professional before using Prema Sutra to ensure it is safe for both mother and baby.

Can elderly people use Prema Sutra?

Elderly individuals may use Prema Sutra, but we recommend consulting a healthcare professional first, especially if they have existing health conditions or are taking other medications.

Should people with medical conditions consult a doctor?

Yes, anyone with existing medical conditions, chronic illnesses, or those taking prescription medications should consult a healthcare professional before using Prema Sutra or any dietary supplement.

Are there any side effects?

Prema Sutra is formulated with natural Ayurvedic ingredients and is generally well-tolerated. However, individual responses may vary. If you experience any adverse effects, discontinue use and consult a healthcare professional.

Can people with allergies use Prema Sutra?

If you have known allergies to herbs or botanical ingredients, please review the complete ingredient list on the product label and consult a healthcare professional before use.

Is Prema Sutra safe for long-term use?

Prema Sutra is designed for ongoing wellness support as part of a balanced lifestyle. For guidance on long-term use specific to your health profile, please consult a healthcare professional.

Can people with diabetes use Prema Sutra?

Individuals with diabetes or any chronic health condition should consult their healthcare provider before using Prema Sutra to ensure it is appropriate for their specific health needs.

Can people with high blood pressure use Prema Sutra?

If you have high blood pressure or any cardiovascular condition, please consult your healthcare provider before using Prema Sutra or any new supplement.

Is Prema Sutra suitable for people under 18?

Prema Sutra is formulated for adults. Individuals under 18 should not use this product without consulting a healthcare professional.

Can I use Prema Sutra if I'm taking prescription medications?

If you are taking prescription medications, please consult your healthcare provider before using Prema Sutra to avoid potential interactions.

What should I do if I experience any adverse reactions?

If you experience any adverse reactions, discontinue use immediately and consult a healthcare professional. You may also contact our customer support team at support@premasutra.in for assistance.

⏱️ Results & Expectations

How long does it take to see results?

Results vary from person to person based on individual body chemistry, lifestyle factors, and consistency of use. Ayurvedic wellness is a gradual process that emphasizes long-term balance rather than instant results.

Does Prema Sutra work instantly?

No, Prema Sutra is not designed for instant or temporary results. It works gently with your body's natural rhythms to support holistic balance over time through consistent use.

Why do results vary from person to person?

Every individual has unique body chemistry, lifestyle habits, stress levels, and health backgrounds. These factors influence how your body responds to Ayurvedic herbal support, which is why results are personal and may differ.

What lifestyle factors affect results?

Sleep quality, nutrition, stress management, physical activity, hydration, and overall lifestyle balance all play important roles in supporting wellness. Prema Sutra works best when combined with healthy lifestyle practices.

Is consistency important?

Yes, consistency is essential for supporting natural balance through Ayurvedic wellness. Regular use as part of a balanced lifestyle allows the herbs to work gently with your body over time.

Will Prema Sutra guarantee specific results?

No, we cannot guarantee specific results as individual responses vary. Prema Sutra is designed to support general wellness and natural balance, and results depend on many personal factors.

Can I expect immediate changes after taking Prema Sutra?

Prema Sutra is not formulated for immediate changes. It supports your body's natural processes gradually, and any benefits unfold over time with consistent use and a balanced lifestyle.

How will I know if Prema Sutra is working for me?

You may notice gradual improvements in your overall sense of balance, energy levels, stress management, and emotional wellness over time. These changes are often subtle and cumulative rather than dramatic or instant.

What happens if I don't see results?

If you don't notice any changes, consider your overall lifestyle factors including sleep, nutrition, stress levels, and consistency of use. You may also consult a healthcare professional for personalized guidance.

🌱 Lifestyle & Wellness Context

How does Ayurveda view wellness and balance?

Ayurveda views wellness as harmony between body, mind, and spirit. True health comes from balance in all aspects of life, including diet, sleep, stress management, and emotional wellbeing, rather than focusing on isolated symptoms.

Can lifestyle habits improve vitality naturally?

Yes, lifestyle habits such as regular sleep, balanced nutrition, stress management, physical activity, and mindfulness practices can significantly support natural vitality and overall wellness. Prema Sutra is designed to complement these healthy habits.

How does stress affect emotional wellness?

Chronic stress can disrupt your body's natural balance, affecting energy levels, mood, sleep quality, and overall emotional wellbeing. Managing stress through holistic practices is essential for maintaining emotional wellness.

How does Prema Sutra fit into a balanced lifestyle?

Prema Sutra is designed to be one component of a holistic wellness approach. It works best when combined with proper rest, balanced nutrition, stress management, regular movement, and mindful living practices.

Is Prema Sutra suitable for mindful living?

Yes, Prema Sutra is specifically designed for individuals who practice mindful living and value natural, holistic approaches to wellness. It aligns with the principles of conscious self-care and long-term balance.

What is holistic wellness?

Holistic wellness is an approach that considers the whole person—body, mind, and spirit—rather than focusing on isolated symptoms. It emphasizes balance, prevention, and natural support for overall wellbeing.

Can Prema Sutra replace a healthy lifestyle?

No, Prema Sutra is not a replacement for a healthy lifestyle. It is designed to support and complement healthy habits including proper nutrition, regular sleep, stress management, and physical activity.

How important is sleep for wellness?

Sleep is essential for physical recovery, emotional balance, mental clarity, and overall wellness. Quality rest allows your body to restore and rejuvenate naturally, which is why Prema Sutra is recommended to be taken at night.

📦 Storage & Shelf Life

How should Prema Sutra be stored?

Store Prema Sutra in a cool, dry place away from direct sunlight and moisture. Keep the container tightly closed when not in use to maintain product quality and freshness.

What is the shelf life of Prema Sutra?

The shelf life and expiration date are clearly printed on the product packaging. Please check the label for specific information and do not use the product after the expiration date.

Can Prema Sutra be stored in hot climates?

While Prema Sutra should be stored in a cool, dry place, it can be kept in hot climates as long as it is protected from direct heat, sunlight, and humidity. Avoid storing in areas like windowsills or near heat sources.

Should Prema Sutra be kept away from sunlight?

Yes, direct sunlight can affect the quality and potency of herbal supplements. Store Prema Sutra in a dark, cool place such as a cupboard or drawer.

Can Prema Sutra be refrigerated?

Refrigeration is not necessary for Prema Sutra. Store it at room temperature in a cool, dry place. Avoid storing in humid environments like bathrooms.

What should I do if the product is exposed to moisture?

If the product has been exposed to moisture and the capsules appear damaged or discolored, do not use them. Contact our customer support team for assistance.

How long can I use Prema Sutra after opening?

Once opened, use Prema Sutra before the expiration date printed on the packaging. Keep the container tightly sealed to maintain freshness and quality.

🏭 Manufacturing & Quality

Where is Prema Sutra manufactured?

Prema Sutra is manufactured at S.B. Pharmaceutical Laboratories in Kochi, Kerala, India, under strict quality control standards and regulatory compliance.

Is Prema Sutra made in India?

Yes, Prema Sutra is proudly manufactured in India, following traditional Ayurvedic principles combined with modern quality manufacturing standards.

Is Prema Sutra manufactured under quality-controlled conditions?

Yes, Prema Sutra is manufactured under strict quality control protocols to ensure safety, consistency, and compliance with all applicable regulations.

Is Prema Sutra FSSAI registered?

Yes, Prema Sutra is registered with FSSAI (Food Safety and Standards Authority of India) under license number 21322187000653, ensuring compliance with food safety regulations.

What quality checks are followed?

Our manufacturing process includes quality testing of raw materials, in-process quality control, and final product testing to ensure safety, purity, and consistency in every batch.

Are Good Manufacturing Practices (GMP) followed?

Yes, Prema Sutra is manufactured following Good Manufacturing Practices to ensure the highest standards of quality, safety, and hygiene throughout the production process.

How is product quality ensured?

Quality is ensured through rigorous testing of ingredients, adherence to manufacturing protocols, batch testing, and compliance with FSSAI regulations and quality standards.

Can I verify the authenticity of my Prema Sutra product?

Each Prema Sutra product includes proper labeling with batch number, manufacturing date, and expiration date. If you have concerns about authenticity, please contact our customer support team.

🛒 Orders, Payments & Delivery

Is Cash on Delivery (COD) available?

Please check our website at checkout for current payment options. Payment methods may vary based on your location and order details.

How long does delivery take?

Delivery times vary based on your location within India. Typically, orders are delivered within 5-7 business days for most locations. You will receive tracking information once your order is shipped.

Do you ship across India?

Yes, we ship Prema Sutra across India. Shipping availability and delivery times may vary based on your specific location.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment through the courier partner's website.

What payment methods are available?

We accept various payment methods including credit/debit cards, UPI, net banking, and digital wallets. Please check the checkout page for all available options.

Is online payment secure?

Yes, all online transactions are processed through secure payment gateways that use encryption and security protocols to protect your financial information.

Can I cancel my order?

Order cancellation policies depend on the order status. Please contact our customer support team at support@premasutra.in as soon as possible if you need to cancel an order.

What should I do if my order is delayed?

If your order is delayed beyond the expected delivery time, please contact our customer support team with your order number, and we will investigate and assist you.

Do you offer express or same-day delivery?

Delivery options may vary based on your location. Please check the shipping options available at checkout or contact our customer support team for specific delivery inquiries.

↩️ Returns, Refunds & Support

What is the return policy?

Please refer to our Returns & Refunds policy page for complete details. Generally, unopened products in original packaging may be eligible for return within a specified timeframe.

What should I do if I receive a damaged product?

If you receive a damaged product, please contact our customer support team immediately at support@premasutra.in with photos of the damage and your order details. We will arrange for a replacement or refund.

How can I contact customer support?

You can reach our customer support team via email at support@premasutra.in or call us at +91 9895 845 619 during business hours.

How long does it take to get a response from customer support?

We strive to respond to all customer inquiries within 24-48 hours during business days. For urgent matters, please call our customer support number.

Where can I raise a complaint?

You can raise complaints or concerns by emailing support@premasutra.in or calling +91 9895 845 619. We take all customer feedback seriously and will work to resolve your concerns promptly.

Can I exchange a product?

Exchange policies depend on the specific circumstances. Please contact our customer support team to discuss your situation and available options.

How long does it take to process a refund?

Refund processing times vary based on your payment method and bank. Typically, refunds are processed within 7-10 business days after approval.

✅ Compliance & Transparency

Is Prema Sutra legally compliant?

Yes, Prema Sutra is fully compliant with FSSAI regulations and all applicable laws governing Ayurvedic herbal food supplements in India.

Does Prema Sutra follow FSSAI guidelines?

Yes, Prema Sutra is manufactured and marketed in full compliance with FSSAI (Food Safety and Standards Authority of India) guidelines and holds FSSAI license number 21322187000653.

Are claims clearly stated on the label?

Yes, all product information, ingredients, usage instructions, and disclaimers are clearly stated on the product label in compliance with regulatory requirements.

Why does Prema Sutra avoid medical claims?

Prema Sutra is an Ayurvedic herbal food supplement, not a medicine. We avoid medical claims to maintain transparency, comply with regulations, and ensure customers understand that our product supports general wellness rather than treating medical conditions.

Is the product information transparent?

Yes, we maintain complete transparency in all product information including ingredients, manufacturing details, FSSAI registration, usage guidelines, and safety information.

Can I see lab test reports?

For specific quality testing information or lab reports, please contact our customer support team at support@premasutra.in with your request.

🤝 Brand & Trust

Who owns Prema Sutra?

Prema Sutra is marketed by Ovalz Professional India Private Limited and manufactured by S.B. Pharmaceutical Laboratories in Kochi, Kerala, India.

Is Prema Sutra a registered brand?

Yes, Prema Sutra is a registered brand operating under proper business registration and FSSAI compliance.

Why should I trust Prema Sutra?

Prema Sutra is manufactured under strict quality standards, holds FSSAI registration, maintains complete transparency in ingredients and manufacturing, and is rooted in authentic Ayurvedic principles. We prioritize customer safety and satisfaction.

Is Prema Sutra suitable for first-time users?

Yes, Prema Sutra is suitable for first-time users of Ayurvedic supplements. However, we recommend consulting a healthcare professional before starting any new supplement, especially if you have existing health conditions.

What values does the brand follow?

Prema Sutra is committed to quality, transparency, authenticity, customer safety, and holistic wellness. We honor traditional Ayurvedic wisdom while meeting modern quality and safety standards.

How long has Prema Sutra been in the market?

For information about our brand history and journey, please visit our About Us page or contact our customer support team.

Does Prema Sutra have customer reviews?

Customer reviews and testimonials may be available on our website and product pages. We value authentic customer feedback and encourage honest reviews.

Is Prema Sutra recommended by healthcare professionals?

Prema Sutra is an Ayurvedic herbal food supplement that can be discussed with your healthcare provider. We encourage customers to consult healthcare professionals for personalized wellness guidance.

Still Have Questions?

We're here to help! Reach out to our customer support team for personalized assistance.

Email: support@premasutra.in

Phone: +91 9895 845 619

Important Disclaimer: Prema Sutra is an Ayurvedic herbal food supplement. It is not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. Please consult a healthcare professional before starting any new supplement regimen, especially if you have existing health conditions or are taking medications.